University Libraries Blog

Connections on catalog only computers

uscreference — Mon, 02 Nov 2009 23:40:40 +0000

On Saturday the stand-up catalog only computer wasn’t working. Rebooting did nothing. Randy told me on Monday that the ethernet was loose. Monday night neither catalog only computer was loading the catalog. Jammed the cable in and all is working now.

Obvious troubleshooting, but I hadn’t thought of it (mb)

LibGuides

uscreference — Mon, 12 Oct 2009 17:43:46 +0000

Librarians from other campuses (ECU and Lander) have told us that they cannot see our LibGuides. Beki & Alma are aware of this and have told Springshare about it. vw

Headphones, Computer Lab not Circulation for check-out

uscreference — Tue, 22 Sep 2009 01:04:42 +0000

Learned that Circulation only checks out headphones for people who are watching videos, but you can send students to the Computer Lab to check out headphones.

Service Errors on UniPrint, 49.4C02

uscreference — Thu, 17 Sep 2009 19:00:02 +0000

For two days in a row (at least) there have been service errors on the second UniPrint station. You’ll get a message about 49.4C02. Call Systems and they can clear the queue. They’ll let you know when they’ve cleared it and then people will be able to print again.

It’s those dang PDFs and PowerPoint files! You can also call them at night and on weekends and they can clear from home (that’s what Randy told Marilee at least).

Building problems

uscreference — Wed, 16 Sep 2009 22:48:00 +0000

Online form for reporting building problems http://www.sc.edu/library/forms.html.

It’s at the bottom of the page when you click on the “Forms” link in the header on the homepage too.

If there are immediate problems on nights or weekends you can still tell Circulation.

Mac Lab, no print box problem

uscreference — Wed, 16 Sep 2009 19:57:19 +0000

the solution to that “no print box” problem we’ve seen in the Mac Lab is a hard reboot, which you do by pressing the power button located on the back left side of the monitor.

FYI in case we are asked for assistance if no staffer there or anyone in level 3 who can come up.

SPSS statistical software

uscreference — Wed, 09 Sep 2009 21:00:59 +0000

A copy of SPSS is on one of the computers on level 4. It is COULIB-PLAB15 (computer closest to science desk in the cluster of 6 computers). Andrea will mark it with a sticker. We also have SPSS installed on computers 5-9 in the level 3 lab.

Which Macs have photoshop?

uscreference — Tue, 08 Sep 2009 19:08:11 +0000

Only the last 2 on the left as you enter.

Photocopiers

uscreference — Fri, 04 Sep 2009 13:57:07 +0000

The Level 4 copier has been moved to an office. The only public copiers in the building are located on Main and in Gov. Docs.

School of Pharmacy, joint program and library resources

uscreference — Wed, 02 Sep 2009 16:36:17 +0000

This is the webpage that shows (with the little lettered circle) what databases are accessed via MUSC [M] and USC [U] for this program.

http://www.library.musc.edu/page.php?id=524&ID=7

As Andrea understands this, the student has two different IDs so if a database is provided by MUSC they need to use that ID and login procedure.

URL found a couple of layers in from the School of Pharmacy’s website.