Archive for the ‘Uncategorized’ Category

Connections on catalog only computers

November 2, 2009

On Saturday the stand-up catalog only computer wasn’t working. Rebooting did nothing. Randy told me on Monday that the ethernet was loose. Monday night neither catalog only computer was loading the catalog. Jammed the cable in and all is working now.

Obvious troubleshooting, but I hadn’t thought of it (mb)

LibGuides

October 12, 2009

Librarians from other campuses (ECU and Lander) have told us that they cannot see our LibGuides. Beki & Alma are aware of this and have told Springshare about it. vw

Headphones, Computer Lab not Circulation for check-out

September 22, 2009

Learned that Circulation only checks out headphones for people who are watching videos, but you can send students to the Computer Lab to check out headphones.

Building problems

September 16, 2009

Online form for reporting building problems http://www.sc.edu/library/forms.html.

It’s at the bottom of the page when you click on the “Forms” link in the header on the homepage too.

If there are immediate problems on nights or weekends you can still tell Circulation.

Mac Lab, no print box problem

September 16, 2009

the solution to that “no print box” problem we’ve seen in the Mac Lab is a hard reboot, which you do by pressing the power button located on the back left side of the monitor.

FYI in case we are asked for assistance if no staffer there or anyone in level 3 who can come up.

SPSS statistical software

September 9, 2009

A copy of SPSS is on one of the computers on level 4. It is COULIB-PLAB15 (computer closest to science desk in the cluster of 6 computers). Andrea will mark it with a sticker. We also have SPSS installed on computers 5-9 in the level 3 lab.

Which Macs have photoshop?

September 8, 2009

Only the last 2 on the left as you enter.

Photocopiers

September 4, 2009

The Level 4 copier has been moved to an office. The only public copiers in the building are located on Main and in Gov. Docs.

School of Pharmacy, joint program and library resources

September 2, 2009

This is the webpage that shows (with the little lettered circle) what databases are accessed via MUSC [M] and USC [U] for this program.

http://www.library.musc.edu/page.php?id=524&ID=7

As Andrea understands this, the student has two different IDs so if a database is provided by MUSC they need to use that ID and login procedure.

URL found a couple of layers in from the School of Pharmacy’s website.

Blackboard & Browser issues

August 27, 2009

Hey All,

I had Nursing students in tonight trying to take a quiz in Blackboard. In the pods, they could not see the NEXT button to advance their quiz. IE was rendering with a long yellow box showing elapsed time, hiding the NEXT button. FIREFOX was the answer.

On that note…BB seems to be having issues with IE 8 (I couldn’t tell if this was the Quiz button problem) and also with Firefox 3.5. See Blackboard for the UTS warnings/explanation https://blackboard.sc.edu/webapps/portal/frameset.jsp
GC