Now that Chantal is gone, when there is a problem with serials and/or TDnet, we need to contact Joe Pukl and Cookie Woo, and we’re going to do it in a particular way, so that they can both see issues.
In Uscref, I’ve created a group “Serials & TDNet” (just type serials into the address and it will come up) that goes to both Cookie and Joe. When problems come up, please use this to contact Joe and Cookie, and let them know the level of importance–for example–”this is the only way to access this item,” or “we have in print and I’ve told the patron how to do a scan and deliver,” or “I just noticed this….”
You can email from Uscref, or you can email from your own account, but if you do the latter, please create the Serials & TDNet group so that they can can quickly identify them in their email lists.