new student emails

November 20, 2009 by uscreference

Beginning with the Spring 2010 semester, there will be a new student email system in place. This new email system, Outlook Live@edu, offers students a much larger inbox, with optional features such as online storage, as well as collaboration and social networking tools. Students will begin using their new email on January 5, 2010. ** The University faculty and staff email system and email addresses will remain the same: @mailbox.sc.edu. University student email is the only system that is changing.**

What’s changing:
Students will have a new email address: NETWORKUSERNAME@email.sc.edu (substituting the network username). Any email sent to an @mailbox.sc.edu account will be forwarded to the @email.sc.edu account during the Spring 2010 semester. Students will need to change their network username password BEFORE using the new system. This can be done through VIP – Technology tab.

Students can login to their new student email account on January 5th, 2010 by going to www.sc.edu/studentemail .

For students who also work at the University:
Students who also work at the University will retain their @mailbox.sc.edu mail for work and should begin using their Outlook Live@edu account for student correspondence. E-mails sent to @mailbox.sc.edu will NOT be automatically forwarded to your Outlook Live@edu account.

Connections on catalog only computers

November 2, 2009 by uscreference

On Saturday the stand-up catalog only computer wasn’t working. Rebooting did nothing. Randy told me on Monday that the ethernet was loose. Monday night neither catalog only computer was loading the catalog. Jammed the cable in and all is working now.

Obvious troubleshooting, but I hadn’t thought of it (mb)

LibGuides

October 12, 2009 by uscreference

Librarians from other campuses (ECU and Lander) have told us that they cannot see our LibGuides. Beki & Alma are aware of this and have told Springshare about it. vw

Headphones, Computer Lab not Circulation for check-out

September 22, 2009 by uscreference

Learned that Circulation only checks out headphones for people who are watching videos, but you can send students to the Computer Lab to check out headphones.

Service Errors on UniPrint, 49.4C02

September 17, 2009 by uscreference

For two days in a row (at least) there have been service errors on the second UniPrint station. You’ll get a message about 49.4C02. Call Systems and they can clear the queue. They’ll let you know when they’ve cleared it and then people will be able to print again.

It’s those dang PDFs and PowerPoint files! You can also call them at night and on weekends and they can clear from home (that’s what Randy told Marilee at least).

Building problems

September 16, 2009 by uscreference

Online form for reporting building problems http://www.sc.edu/library/forms.html.

It’s at the bottom of the page when you click on the “Forms” link in the header on the homepage too.

If there are immediate problems on nights or weekends you can still tell Circulation.

Mac Lab, no print box problem

September 16, 2009 by uscreference

the solution to that “no print box” problem we’ve seen in the Mac Lab is a hard reboot, which you do by pressing the power button located on the back left side of the monitor.

FYI in case we are asked for assistance if no staffer there or anyone in level 3 who can come up.

SPSS statistical software

September 9, 2009 by uscreference

A copy of SPSS is on one of the computers on level 4. It is COULIB-PLAB15 (computer closest to science desk in the cluster of 6 computers). Andrea will mark it with a sticker. We also have SPSS installed on computers 5-9 in the level 3 lab.

Which Macs have photoshop?

September 8, 2009 by uscreference

Only the last 2 on the left as you enter.

Photocopiers

September 4, 2009 by uscreference

The Level 4 copier has been moved to an office. The only public copiers in the building are located on Main and in Gov. Docs.